What is CertMaster Learn integrated with CertMaster Labs?

CertMaster Learn is a comprehensive eLearning experience that helps learners gain the knowledge and practical skills necessary to be successful on CompTIA certification exams, and in their IT career. A Learning Plan helps learners stay on track with your studies, while robust analytics bring awareness of strengths and weaknesses.

CertMaster Labs make it easy for learners to practice and apply their skills in real workplace scenarios in preparation for the certification exam. All lab activities use real equipment and software, offer feedback and hints, and provide a score based on learner inputs, ultimately guiding learners to the most correct and efficient path through job tasks. There are two types of labs in this course: Virtual Workbench Labs which provide learners with valuable hands-on practice in an immersive 3D environment, and Virtual Machine Labs which utilize virtual machines built to simulate a real-world environment.

In the integrated experience, CertMaster Labs are integrated as Study Tasks within the CertMaster Learn Learning Plan, accessible through a single login and seamless workflow. Easy-to-use course management tools provide a comprehensive suite of instructor resources alongside a reporting dashboard, making course preparation and progress tracking simple and efficient.

Topics Covered

Lesson 1: Installing Motherboards and Connectors

Lesson 2: Installing System Devices

Lesson 3: Troubleshooting PC Hardware

Lesson 4: Comparing Local Networking Hardware

Lesson 5: Configuring Network Addressing and Internet Connections

Lesson 6: Supporting Network Services

Lesson 7: Summarizing Virtualization and Cloud Concepts

Lesson 8: Supporting Mobile Devices

Lesson 9: Supporting Print Devices

Lesson 10: Configuring Windows

Lesson 11: Managing Windows

Lesson 12: Identifying OS Types and Features

Lesson 13: Supporting Windows

Lesson 14: Managing Windows Networking

Lesson 15: Managing Linux and macOS

Lesson 16: Configuring SOHO Network Security

Lesson 17: Managing Security Settings

Lesson 18: Supporting Mobile Software
Lesson 19: Using Support and Scripting Tools
Lesson 20: Implementing Operational Procedures

Labs Available:

Assisted Lab: Exploring the Lab Environment

Virtual Workbench Lab: Installing a Motherboard

Virtual Workbench Lab: Installing Power Supplies

Virtual Workbench Lab: Installing and Configuring System Memory

Virtual Workbench Lab: Installing RAM

Virtual Workbench Lab: Installing CPU and Cooler

Virtual Workbench Lab: Upgrading and Installing GPU and Daisy-Chain Monitors

Assisted Lab: Exploring the Virtual Machine Lab Environment

Assisted Lab: Compare Networking Hardware

Assisted Lab: Compare Wireless Network Technologies

Assisted Lab: Configure a SOHO Router

Assisted Lab: Compare Protocols and Ports

Assisted Lab: Troubleshoot a Network #1

Assisted Lab: Troubleshoot a Network #2

APPLIED Lab: Troubleshoot a Network #1

APPLIED Lab: Troubleshoot a Network #2

Virtual Workbench Lab: Adding Expansion SSD in a Laptop

Virtual Workbench Lab: Upgrading Laptop RAM

Virtual Workbench Lab: Replacing Laptop Non-User Removable Battery

Virtual Workbench Lab: Configuring Laptop Dock and External Peripherals

Assisted Lab: Deploy a Printer

Assisted Lab: Manage User Settings in Windows

Assisted Lab: Support Windows 11

Assisted Lab: Configure Windows System Settings

Assisted Lab: Use Management Consoles

Assisted Lab: Use Task Manager

Assisted Lab: Monitor Performance and Event Logs

Assisted Lab: Use Command-line Tools

APPLIED Lab: Support Windows 10

Assisted Lab: Perform Windows 10 OS Installation

Assisted Lab: Perform Ubuntu Linux OS Installation

Assisted Lab: Install and Configure an Application

Assisted Lab: Troubleshoot a Windows OS Issue

Assisted Lab: Configure Windows Networking

Assisted Lab: Configure Folder Sharing in a Workgroup

Assisted Lab: Manage Linux using Command-line Tools

Assisted Lab: Manage Files using Linux Command-line Tools

APPLIED Lab: Support and Troubleshoot Network Hosts

Assisted Lab: Configure SOHO Router Security

Assisted Lab: Configure Workstation Security

Assisted Lab: Configure Browser Security

Assisted Lab: Troubleshoot Security Issues Scenario #1

APPLIED Lab: Troubleshoot Security Issues Scenario #2

Assisted Lab: Use Remote Access Technologies

Assisted Lab: Implement Backup and Recovery

Assisted Lab: Implement a PowerShell Script

Assisted Lab: Implement Bash Script

Assisted Lab: Manage a Support Ticket

Access key Information

• One license provides access to CertMaster Learn for A+ Core 1 & Core 2 (220-1101 and 220-1102) with CertMaster Labs integrated throughout the course 

• Once activated, the license is valid for 12 months

There are two options for adding students to your CertMaster Learn classroom setup.

Classroom Setup with Access Keys

1. You will receive student access keys via email upon purchase.
2. CompTIA will setup your institution and administrator access to the Institution Admin Dashboard, provide you with instructions for adding instructors, and communicate your institution-specific student registration instructions within 1 business day of purchase.
3. You will distribute access keys and registration instructions to students.
4. After registration students may login anytime at: https://learn.comptia.org/login

Classroom Setup with Student Upload

1. CompTIA will setup your institution and administrator access to the Institution Admin Dashboard, as well as the specific number of student seats purchased, within 1 business day of purchase.
2. As the administrator, you will add students to the platform either individually or by uploading a csv file. You have the option of either providing students with their login information or enabling them to automatically receive a registration link via email once they have been added to the platform. You will also add additional administrators (if necessary) as well as instructors. Note that not all roles will be applicable to every institution.
3. Students will login or click on the link to register.
4. After registration students may login anytime at: https://learn.comptia.org/login